FAQs & POLICIES

Frequently Asked Questions

How do I place an order?

You can place an order by selecting the floral arrangement of your choice in our "Shop" section. If you have a custom order for an event, you can fill out the form under the "Special Occasions" section and we will get back to you as soon as possible.
How many days in advance can I place an order?

We advise to please place your order at least 3 days in advance from your scheduled pickup date.
Do we make custom floral arrangements orders?

We absolutely can create custom floral arrangement of your choosing. Please fill out the form found under the "Special Occasions" section.

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Policies

Late Pickup: The client must notify that they will arrive late or if there is an emergency. The client will be contacted and rescheduled for new pickup date/time for the following day.

Failure to Pickup: If the client fails to pickup at the scheduled date/time without notification there will not be entitled to a refund.

Refund/Cancellation: The purchase is 100% refundable! The client must cancel their order at least 3 days in advanced from scheduled pickup date. If the client cancels an order less than 2 days from scheduled pickup date the client will not be entitled for a refund.